FCC Transparency Disclosure

COMPLIANCE STATEMENT AND DISCLOSURES FOR
FCC “TRANSPARENCY RULE”

Ligtel Communications, Inc. (the “Company”) provides this information in its good faith effort to comply with the disclosures required by the Federal Communications Commission (“FCC”) revised “transparency” rule effective on June 11, 2018. In this regard, we endeavor through these disclosures to provide consumers with information necessary for them to make informed choices about the purchase and use of the Company’s broadband Internet access service (the “Company’s Service”).


To place our compliance efforts in context, the FCC transparency rule states as follows:

  1. Any person providing broadband Internet access service shall publicly disclose accurate information regarding the network management practices, performance characteristics, and commercial terms of its broadband Internet access services sufficient to enable consumers to make informed choices regarding the purchase and use of such services and entrepreneurs and other small businesses to develop, market, and maintain Internet offerings. Such disclosure shall be made via a publicly available, easily accessible website or through transmittal to the Commission.
  2. Broadband internet access service is a mass-market retail service by wire or radio that provides the capability to transmit data to and receive data from all or substantially all Internet endpoints, including any capabilities that are incidental to and enable the operation of the communications service, but excluding dial-up Internet access service. This term also encompasses any service that the Commission finds to be providing a functional equivalent of the service described in the previous sentence or that is used to evade the protections set forth in this part. 83 Fed. Reg. 7852, 7922 (Feb. 22, 2018) to be codified at 47 C.F.R. §8.1(b).
  3. A network management practice is reasonable if it is appropriate and tailored to achieving a legitimate network management purpose, taking into account the particular network architecture and technology of the broadband Internet access service. 83 Fed. Reg. 7852, 7922 (Feb. 22, 2018) to be codified at 47 C.F.R. §8.1(c).

The Company reserves the right to update and modify these disclosures and the underlying policies, in a manner consistent with the FCC’s directives, including by way of example the Company’s terms and conditions, network management practices and performance characteristics. To the extent such changes are made they will be reflected in the links provided below.

COMMERICAL TERMS


The rates, terms and conditions associated with the Company’s Service, including by way of example only, early termination and/or additional network service fees, can be accessed via the following link:


When changes are made to the rates, terms and conditions of the Company’s Service, we will post them on our website using the link referenced above.
The Company’s “Privacy Policies” can be accessed via the following link:
https://www.ligtel.com/about-us/company-information-2/privacy-policy
If you believe that the Company’s Service is not meeting the rates, terms and conditions
applicable to what you have ordered, please feel free to contact us so that we can address your
concern:
Via Telephone – (260) 894-7161
CSRs available 8 am – 4:30 pm M-F
Calls forwarded to Off-Hour service anytime CSR unavailable
Via Email — [email protected]
Via Mail — 414 S Cavin St.
Ligonier, IN 46767
We strongly encourage you to contact us in order to discuss your concerns. If based on those
discussions there is some remedial action necessary, we can work together to implement it.

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